Who this policy applies to
Prime Graphics, also shown as Prime Store on this website, sells FiveM and GTA V graphics packs, ReShade presets, preset packs, and related digital downloads.
Information we may collect
If you connect Patreon or access member-only content, Prime Graphics may collect basic account and membership data from Patreon using official Patreon API access. This can include:
- Patreon user ID.
- Name or display name.
- Email address, if permission is granted.
- Membership tier, membership status, and access entitlement.
- Join, cancel, and payment status where Patreon makes that information available.
We may also receive information you send directly for support, such as your email address, product question, order context, or technical issue.
How we use information
We use this information to:
- Verify Patreon membership access and product entitlement.
- Deliver downloads or member-only content.
- Provide support and respond to product questions.
- Prevent abuse, fraud, leaking, or unauthorized access.
- Understand basic analytics and improve products, pages, and downloads.
Payments
Prime Graphics does not store payment card details. Payments are handled by Patreon or the relevant payment provider, and their own privacy terms apply to payment processing.
Cookies and analytics
We may use basic cookies or analytics tools, including Google Analytics, to understand website traffic, page performance, and product interest. These tools help improve the website and do not give us your payment card information.
Sharing and selling data
We do not sell personal data. We may share limited information with service providers only when needed to run the website, verify access, process support, prevent abuse, or comply with legal requirements.
Data retention and deletion
We keep information only as long as needed for access verification, support, security, analytics, business records, or legal requirements. You can request deletion of stored personal data by contacting support@primegraphic.store.
Security
We use reasonable steps to protect stored information, but no website or online service can guarantee perfect security. Keep your Patreon account and email account secure.
Changes to this policy
We may update this Privacy Policy when the website, products, Patreon integration, access rules, or legal requirements change. The updated date above shows the latest version.
Contact
For privacy questions or deletion requests, contact support@primegraphic.store.